Privacy Policy

1. Information We Collect

When you use Nextask, we may collect the following types of information:

• Account information: Name, email address, and password when you register.
• Task information: Descriptions, photos, location, contact phone and email submitted when posting a job.
• Contractor profiles: Business name, contact details, services, portfolio images, and other profile data you choose to provide.
• Payment information: Payment is processed securely by Stripe. We do not store credit card numbers on our servers.
• Usage data: Pages visited, actions taken, and browser/device information for analytics and improvement purposes.

2. How We Use Your Information

We use the information we collect to:

• Operate and improve the Nextask platform.
• Connect homeowners with contractors and service providers.
• Process payments and manage subscriptions.
• Send transactional emails related to your account or listings.
• Respond to support requests and inquiries.
• Prevent fraud and ensure platform security.

3. Sharing of Information

We do not sell your personal information. We may share data with:

• Stripe: For payment processing. Stripe's privacy policy applies to data shared with them.
• Other users: Contractor profile information (business name, phone, services) is visible to other users of the platform. Task contact details are only revealed to workers who have paid to unlock them.
• Service providers: Third-party tools we use to operate the platform (e.g., hosting, analytics), under confidentiality agreements.
• Legal obligations: When required by law or to protect our legal rights.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us. Some data may be retained for legal or fraud-prevention purposes.

5. Cookies & Tracking

We use cookies and similar technologies to keep you logged in and understand how the platform is used. You can disable cookies in your browser settings, though some features may not function properly as a result.

6. Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, please contact us at the email below.

8. Children's Privacy

Nextask is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting a notice on the platform or via email.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
support@nextask.com